June 19, 2024

INSTRUCTIONS TO CANDIDATE 1. You have THREE (3) hours to answer all the questions. 2. Marks for each question are as indicated in the brackets 3. The paper consists of THREE sections: A, B and C. 4. Do not write on the question paper This paper consists of 6 printed pages. Candidates should check the question paper to ascertain that all pages are printed as indicated and that no questions are missing SECTION A: (20 MARKS) Answer all questions in this section Each question carries one Mark. 1. What do you understand by the term community awareness? A. Understanding local politics B. Knowing your neighbors C. Being informed about community issues D. Participating in community events 2. The following are the benefits of community awareness EXCEPT? A. It helps build stronger relationships B. It promotes social cohesion C. It allows for better decision-making D. Imbalanced distribution of resources 3. Which of the following is an example of community awareness activity? A. Sensitize the public on the effects of COVID -19 pandemic B. Watching a movie at home C. Playing video games online D. Going on a vacation 4. Which of the following tools is used for analyzing data in community mapping? A. Calculator B. Excel C. Camera D. Charts 5. Which of the following is NOT an impact of community awareness? A. Increased crime rates B. Enhanced community resilience C. Improved quality of life D. Strengthened social bonds 6. Who among the following is responsible for fostering community awareness? A. Local government only B. Community leaders only C. All the individuals within the community D. National government only 7. Which of the following is NOT a channel of communication during community awareness activities? A. Local barazas B. Ceremonies C. Popular vacation destinations D. Rallies 8. Which of the following is an activity in community engagement? A. Donating to a local charity B. Hosting a garage sale C. Attending a neighborhood party D. Attending a sales exhibition 9. How can community awareness contribute to environmental sustainability? A. By promoting recycling and conservation B. By cutting down trees C. By advocating for non-renewable energy sources D. By encouraging cultivation along the contours 10. The following are roles of social media in community awareness EXCEPT? A. Facilitating communication and information sharing B. Incitement of the community members C. Creating a sense of belonging and connectedness D. Promoting community events and initiatives 11. Community awareness can lead to _____________________ A. Increased volunteerism B. Higher crime rates C. Decreased social cohesion D. Lower education standards 12. Which of the following is a type of a community awareness campaign? A. A commercial for a new car model B. A billboard advertising a clothing brand C. A poster encouraging people to vote in local elections D. A radio jingle promoting a fast food restaurant 13. How can community awareness positively impact on public health? A.By encouraging consumption of junk foods B. By raising awareness about diseases promotion C. By limiting medical check-ups D. By encouraging the purchase of over the counter drugs 14. What are the benefits of partnership during creation of community awareness? A. Enhances community exclusiveness B. Share resources, knowledge and skills C. Form relationships for the short-term D. Decreased efficiency 15. The following issues addressed by Community awareness activities EXCEPT? A. Social inequalities B. Traffic congestion C. Pollution D. Crime 16. How can community awareness contribute to economic development? A. By supporting foreign businesses B. By attracting investment opportunities C. By discouraging entrepreneurship D. By providing funds 17. Which of the following is an activity in community activism? A. Organizing a protest against a development project B. Participating in a charity run C. Attending a neighborhood block party D. Watching a documentary about climate change 18. Which of the following are the methods of data collection? A. Quantitative and qualitative questionnaires B. Open ended and closed ended questionnaires C. Formal and informal questionnaires D. Stratified and un-stratified questionnaire 19. Which of the following is NOT a benefit of community awareness to local governance? A. promoting transparency and accountability B. encouraging citizen participation C. facilitating effective decision-making D. Promoting over dependence to local government 20. A good community awareness plan should have one of the following qualities, which one? A. Logical B. Impartial C. Subjective D. Irrational SECTION B: (40 MARKS) Answer all questions in this section. 21. Highlight FOUR methods of gathering information in a community. (4 marks) 22. Community awareness programs are very vital in development progress of a community. Identify FIVE challenges of community awareness program. (5 marks) 23. List FOUR community awareness approaches. (4 marks) 24. Identify FOUR tools used in documentation during community sensitization programs. (4 marks) 25. State FOUR key items that should be included in an awareness plan. (4 marks) 26. List FOUR qualities of an effective message for successful awareness activity. (4 marks) 27. State FOUR skills required by social workers while conducting community awareness. (4 marks) 28. Give FOUR categories of stakeholders in community awareness. (4 marks) 29. Mention FOUR factors that influence the choice of communication during community awareness. (4 marks) 30. Identify THREE benefits of holding meetings during community awareness programs. (3 marks)   SECTION C: (40 MARKS) Answer any two questions from this section. 31. An effective community leader facilitates collaboration of all stakeholders for sustainable development. a) Analyze FIVE advantages of effective leadership in community awareness programs. (10 marks) b) Discuss FIVE challenges facing successful implementation of community awareness programs. (10 marks) 32. Community workers are guided by various principles in order to effectively bring social change in the community. a) Discuss FIVE principles that guide social workers during community awareness. (10 marks) b) Explain FIVE benefits of community participation in community awareness programs. (10 marks) 33. For successful community awareness program, various activities are involved. a) Discuss FIVE methods that can be used to create awareness. (10 marks) b) Discuss FIVE benefits of stakeholder analysis during community awareness program. (10 marks)

Carry Out Community Awareness Activities Nov/Dec 2023 Past Paper (L 5) – Click to view

INSTRUCTIONS TO CANDIDATE 1.You have THREE (3) hours to answer all the questions. 2.Marks for each question are as indicated in the brackets 3.The paper consists of THREE sections: A, B and C. 4.Do not write on the question paper This paper consists of 7 printed pages. Candidates should check the question paper to ascertain that all pages are printed as indicated and that no questions are missing. SECTION A 🙁 20 Marks) Answer ALL questions in this section. Each question carries one mark 1. A program is usually a group of __________________________ A. Plans B. People and work C. Related projects D. Unrelated projects 2. A technique used in identifying the interest and influence of various groups affected by a project is known as? A. Community mapping B. Project evaluation C. Case study D. Stakeholder analysis 3. The following are types of evaluation, EXCEPT? A. Summative evaluation B. Process evaluation C. Performance evaluation D. Impact evaluation 4. _____________________is a social process whereby specific groups with shared needs livings in a defined geographic area actively pursue identification of their needs take decisions and establish mechanisms to meet these needs. A. Community organization B. Community participation C. Community mapping D. Community engagement 5. Assembling project team and assigning their responsibilities are done during ____________and_______________ phase of a project management. A. Initiation and planning B. Decision making and appraisal C. Planning and Execution D. Formulation and termination 6. The purpose of conducting resource assessment in community resources management is? A. To determine resource ownership B. To identify potential conflicts among stakeholders C. To evaluate the economic value of resources D. To understand the current state and trends of resources 7. Which of the following is an example of a cultural resource? A. Oil reserves B. Historical monuments C. Renewable energy sources D. Mineral deposits 8. The role of stakeholders in project resources management is to _______________ A. Make unilateral decisions about resource use B. Provide financial resources for conservation efforts C. Collaborate in decision-making and implementation D. Oppose resource management initiatives 9. In which of the following project phases is the project schedule developed? A. Conceptual B. Planning C. Implementation D. Design 10. The time necessary to complete a project is referred to as? A. Project Implementation cycle B. Project Operations cycle C. Project Life cycle D. Project Production cycle 11. Risk must be considered in the _____________ phase and weighed against the potential benefit of the project’s success in order to decide if the project should be chosen. A. Completion B. Execution C. Planning D. Initiation 12. The most critical skill for a project manager to achieve project goals is? A. Time management skill B. Leadership skill C. Empathetic skill D. Conflict management skill 13. Which of the following is the potential solution to address resource gaps in community resource management projects? A. Reducing stakeholder involvement B. Increasing financial constraints C. Enhancing resource allocation strategies D. Expanding resource availability 14. According to Bruce Tuckman’s stages of team development, at what stage do project teams compete for control? A. Forming B. Norming C. Storming D. Adjourning 15. Community resource management aims at the following, EXCEPT? A. Sustainable resource use B. Enhancing community well-being C. Maximizing profits for individuals D. Protecting natural resources 16. An uncertain event or condition that, if it occurs, has a positive or negative effect on a project objective is termed as? A. Project resilience B. Project mitigation C. Project Risk D. Project Hazard 17. Under which of the following conditions would working with teams be more effective than individuals in project management? A. When speed is important B. When the activities involved in solving the problem are very detailed C. When innovation is required D. When a commitment to the solution is needed by small portions of the project teams 18. The benefit of decision making in project resource management is__________________ A. To exclude community members from project activities B. To prioritize individual interests over community well-being C. To ensure decisions align with the needs and aspirations of the community D. To discourage community ownership and stewardship of resources 19. The purpose of developing management plans in project resources management is to? A. To maximize resource extraction B. To ensure compliance with legal regulations C. To engage stakeholders in decision-making D. To guide resource use and conservation practices 20. The common resource gap in project resource management is ___________________ A. Lack of skilled manpower B. Sufficient financial resources C. Well-established infrastructure D. Abundant natural resources SECTION B: (40 Marks) Answer ALL Questions in this section. 21. The project managers are responsible for steering the project towards achieving its goal. Name FIVE qualities of a good project manager. (5 Marks) 22. The community resource management register will provide information on the community assets and mechanisms for utilization of the resources. Identify THREE components of a community resource register. (3 Marks) 23. Information collected from the community members determines the project to be identified and implemented. List FOUR data collection tools used during project identification. (4 Marks) 24. Understanding a project is very important in having a successful approach to project management. State THREE characteristics of community projects. (3 Marks) 25. Mention the THREE 3R principles used to minimize the wastage of project resources. (3 Marks) 26. A systematic and continuous collection of information from projects is a critical component of effective project management. Identify FIVE benefits of monitoring resources used in community projects. (5 Marks) 27. Suggest FOUR ways through which the government controls resources utilization. (4 Marks) 28. State FIVE benefits of report writing in project resource management. (5 Marks) 29. What is seen as a problem can vary from place to place and group to group in the same community. Identify FOUR criteria used in identifying community problems. (4 Marks) 30. Highlight FOUR purposes of records in project implementation. (4 Marks) SECTION C: (40 Marks) Answer any TWO questions from this section. 31. The strategies that are applied in selecting a project, determines the success or

Manage Project Resources Nov/Dec 2023 Past Paper (L 5) – Click to view

INSTRUCTIONS TO CANDIDATES 1. This paper has three sections A, B and C. 2. You are provided with a separate answer booklet. 3. Marks for each question are as indicated. 4. Do not write on the question paper. This paper consists of 8 printed pages. Candidates should check the question paper to ascertain that all pages are printed as indicated and that no questions are missing. SECTION A (20 MARKS) Answer all questions in this section. Each question carries one Mark. 1. ___________________should be considered when determining the appropriate sample size for a research study. A. Nature of the research question B. population accessibility. C. Researchers’ personal preferences or convenience. D. Level of convenience 2. The following are strategies that a social worker can utilize to effectively conduct a literature review in the field of social work research EXCEPT? A. Consulting with the experts on the area of concern B. Choosing the most appropriate data base to search C. Identify alternative search terms or synonyms D. Thinking about the search questions 3. _________________________is an ethical consideration for a social worker when working with vulnerable populations. A. Judgmental B. Financial gain C. Informed consent D. Outreach 4. Problem statement based on social research work is ______ A. A biased personal subjective interpretation of a problem. B. A step-by-step outline of the research methodology and procedures to be followed in a study. C. A historical narrative that explores the background and context of a specific issue or problem, tracing its origins and development over time. D. Succinct summary of a research problem 5. Which of the following is a factor to consider when preparing a budget for conducting a social research? A. Cost of marketing materials and promotional activities. B. Research personnel costs, materials and supplies, and contingency funds C. Salaries for administrative staff unrelated to the research project. D. Expenses for recreational activities unrelated to the research objectives. 6. __________________is a way in which social work professionals demonstrate their ability to conduct a comprehensive literature review in their practice. A. Randomly selecting a few articles from popular magazines and summarizing their content. B. Conducting interviews with a small group of individuals and basing their literature review solely on the perspectives shared during these interviews. C. Relying on outdated sources and neglecting to consider current research and advancements in the field. D. Conducting a systematic search of relevant databases and academic journals, critically analyzing the literature, and synthesizing key findings to inform their practice. 7. _______ is a contingency fund as used in social research work. A. Additional funds allocated for recreational activities or team-building exercises related to the research project. B. Funds designated for administrative expenses such as office rent, utilities, and staff salaries unrelated to the research project. C. Reserve funds included in the research budget to address unexpected or unforeseen expenses. D. A pool of money set aside for personal expenses of the researchers, such as meals or travel unrelated to the research project. 8. The following factors determines the scope of research EXCEPT? A. Money available B. Miscellanies C. Time D. Availability of subjects 9. The following are methods of disseminating research reports in the field of social work EXCEPT? A. Academic journals and the academic community B. Conferences and presentations C. Online platforms and repositories D. Sending research reports through carrier pigeons 10. Which of the following is NOT a research purpose? A. Discover a new knowledge B. Describe phenomenon C. Enables prediction D. Utilizing phenomenon 11. The following are none probability sampling EXCEP? A. Snow ball B. Purposive C. Accidental D. Cluster 12. Most of the organization engage in both formative and summative evaluation in order to_______ A. Blame those who apply more effort on organization downfall B. Make a conscious decision on the progress of the organization C. Render the excess employees within an organization jobless D. Uplift their weakness by practicing an organization job-truant 13. Which of the following is NOT a way of establishing a research problem? A. Understanding the nature of the problem B. Surveying the available literature C. Believing in self-knowledge D. Developing ideas through discussion 14. A report should satisfy the following criteria to improve its chance of communicating effectively with the reader EXCEPT? A. Conclusion B. Completeness C. Clarity D. Consciousness 15. The following are components of research project EXCEPT? A. Literature review B. Methodology C. Title s D. Problem statement 16. ______is a type of literature review used by social scientists. A. Distributive B. Argumentative C. Residual D. Revision materials 17. Which of the following is NOT a method of data presentation? A. Textual B. Tabular C. Graph D. Textile 18. Study scope is the__________ A. Boundary of the study in terms of geography and contents B. Entire location with the relevant study information C. Location familiar to the researcher D. Resourceful areas 19. Which of the following is odd one out in relation to sources of knowledge in research? A. Intuition B. Tradition C. Experts D. Translation 20. The following are hints on report writing skills EXCEPT? A. Use of active voice B. Use simple sentence structure C. Writing report in future tense D. Writing report in past tense SECTION B: (40 Marks) Answer all questions in this section. 21. As a social worker evaluating a community-based program, you have to access pre- and post-program survey data. Your goal is to analyze the data and assess the program’s effectiveness. State FOUR data analysis tools that you would you use to perform data visualization. (4 marks) 22. You have been contracted by Energizer rehabilitation to conduct a research study on the effectiveness of a community-based mental health program. Your task is to prepare a report summarizing the findings, and share them with relevant stakeholders. List FIVE components that should be included in the report. (4 marks) 23. State FOUR considerations that a social worker would keep in mind when disseminating a report. (4 marks) 24. You are conducting a social research study investigating the factors influencing academic

Conduct Social Policy Implementation Nov/Dec 2023 Past Paper (L 5) – Click to view

INSTRUCTIONS TO CANDIDATES 1. This paper has three sections A, B and C. 2. You are provided with a separate answer booklet. 3. Marks for each question are as indicated. 4. Do not write on the question paper. This paper consists of 6 printed pages Candidates should check the question paper to ascertain that all pages are printed as indicated and that no questions are missing. SECTION A: (20 Marks) Answer all questions in this section. Each question carries one Mark. 1. _________________contributes to the need for counseling. A. Innovation B. Performance of daily duties C. Social and vocational mobility D. Assessment of individual problems 2. Empathy, warmth and genuineness are three conditions of_____________ A. Solution application and termination B. Establishing relationship C. Problem identification and exploration D. Plan for problem solving 3. The counselor should avoid the following EXCEPT? A. Should not have any vested interest in counseling B. Should not develop conflict with counselee C. Be respectful and non-judgmental D. Should not exploit the counselee for self interest 4. _____________________is a type of records in counseling. A. Counselee referral form B. Discharge form C. Outpatient form D. Inpatient form 5. The exploration stage involves _________________________ A. Assessing the counselee and bringing up challenging strategy B. Termination of counseling C. Evaluation of goals D. Helping the counselee to talk about themselves in a focused way 6. ___________________is a challenge in the counseling process. A. Silent counselee B. Differences in ethnic groups C. Counselee talking too much D. Cooperative counselee 7. The following are stages in developing a counseling program EXCEPT? A. A human resource network needs to be put in place B. Selecting a committee to coordinate the program C. The needs for each group of the community members are not to be prioritized D. Decide on a target audience for each need 8. Which of the following is NOT a challenge of counseling in the society? A. Many people still think that counseling is made for mentally ill and depressed B. Many people still don’t view counseling as guidance or giving advice C. People have not yet appreciated that counseling services need to be paid or D. Counseling encourages individualism 9. ______________is a main benefit of ethics in counseling. A. It provides a framework for counselors to consult when faced with ethical dilemma B. They establish a framework within which malpractices can be identified C. Ethics promote standards of practice and quality of service available to counselors D. Ethics provides a mechanism for self-regulation 10. Which of the following is a technique of counseling? A. Negotiation B. Sympathy C. Restructuring D. Requisition of social skills 11. Marriage counseling consists of the following three areas EXCEPT? A. Parenting skills B. Early pregnancy C. Working on trust issues D. Resolving financial disputes 12. How should client records be stored? A. On the office table B. At the office reception C. Use password protection and dedicated computer D. In a non-lockable drawer 13. Which one of the following is a psychosocial need? A. Safety B. Anxiety C. Shelter D. Fame 14. ______________should be included in a counseling contract. A. Developing the client’s relationship B. Interventions C. Session duration, payment and frequency D. None of the above 15. What should NOT be included in the referral letter? A. Marital status B. Personal details of the client C. The period you have been with the client D. Reasons for referral 16. ________________is a documentation tool in counseling process. A. Counseling venue B. Minutes C. Review report D. Files 17. Which of the following statements best summarizes the term counseling? A. Giving advice B. A form of talk C. Giving help D. A form of talk therapy 18. A social worker’s role in counseling include_________________ A. To engage into physical contact with the client B. To provide information on the counseling services available C. To sympathize with the client D. To charge counseling fee 19. _____________should be included in the notes of a counseling session. A. Fee charged per session B. Personal opinions of the therapist C. Insurance details D. Developments from the previous sessions 20. _________________is an essential skill in counseling. A. Attending B. Sympathy C. Interrupting D. Confidentiality SECTION B: (40 Marks) Answer all questions in this section. 21. Mention FOUR essential details included in counseling case notes. (4 Marks) 22. Effective therapy and quality counseling are all dependent on the relationship between the counselor and the client. Outline FOUR features of counseling. (4 Marks) 23. Counseling is a wide discipline with several branches and sub branches. State FOUR branches of psychology. (4 Marks) 24. Identify FIVE disadvantages of group counseling to clients. (5 Marks) 25. Distinguish between guidance and counseling. (2 Marks) 26. State FOUR types of counseling. (4 Marks) 27. Ethics in counseling protects both the counselor and their clients. Mention FOUR ethical issues in counseling. (4 Marks) 28. State FIVE roles of records in counseling. (5 Marks) 29. There are several triggers of stress in our day to day lives ranging from environmental factors to psychological factors. Highlight FOUR factors that led to the emergence of counseling in Kenya. (4 Marks) 30. Suggest FOUR circumstances under which a counselor may refer a client to another professional. (4 Marks) SECTION C: (40 Marks) Answer any two questions from this section. 31. There are several principles that guides the performance of counselors in their engagement with clients a) Explain the concept of confidentiality in counseling. (2 Marks) b) Evaluate FOUR instances when confidentiality can be broken in counseling. (8 Marks) c) Discuss FIVE principles of counseling. (10 Marks) 32. Counseling is a collaborative effort between the counselor and the client and aims at providing relief to clients’ problems. a) Describe FIVE stages of the counseling process. (10 Marks) b) Explain FIVE individual characteristics that influence effective listening during counseling. (10 Marks) 33. As a peer educator in your institution, you are tasked with the responsibility of providing a health talk to first year students. a) Analyze FIVE benefits of individual

Perform Psycho Social Support Nov/Dec 2023 Past paper (L 5) – Click to view

INSTRUCTIONS TO CANDIDATES 1. This paper has three sections A, B and C. 2. You are provided with a separate answer booklet. 3. Marks for each question are as indicated. 4. Do not write on the question paper. This paper consists of 8 printed pages. Candidates should check the question paper to ascertain that all pages are printed as indicated and that no questions are missing. SECTION A (20 MARKS) Answer all questions in this section. Each question carries one Mark. 1. ___________________should be considered when determining the appropriate sample size for a research study. A. Nature of the research question B. population accessibility. C. Researchers’ personal preferences or convenience. D. Level of convenience 2. The following are strategies that a social worker can utilize to effectively conduct a literature review in the field of social work research EXCEPT? A. Consulting with the experts on the area of concern B. Choosing the most appropriate data base to search C. Identify alternative search terms or synonyms D. Thinking about the search questions 3. _________________________is an ethical consideration for a social worker when working with vulnerable populations. A. Judgmental B. Financial gain C. Informed consent D. Outreach 4. Problem statement based on social research work is ______ A. A biased personal subjective interpretation of a problem. B. A step-by-step outline of the research methodology and procedures to be followed in a study. C. A historical narrative that explores the background and context of a specific issue or problem, tracing its origins and development over time. D. Succinct summary of a research problem 5. Which of the following is a factor to consider when preparing a budget for conducting a social research? A. Cost of marketing materials and promotional activities. B. Research personnel costs, materials and supplies, and contingency funds C. Salaries for administrative staff unrelated to the research project. D. Expenses for recreational activities unrelated to the research objectives. 6. __________________is a way in which social work professionals demonstrate their ability to conduct a comprehensive literature review in their practice. A. Randomly selecting a few articles from popular magazines and summarizing their content. B. Conducting interviews with a small group of individuals and basing their literature review solely on the perspectives shared during these interviews. C. Relying on outdated sources and neglecting to consider current research and advancements in the field. D. Conducting a systematic search of relevant databases and academic journals, critically analyzing the literature, and synthesizing key findings to inform their practice. 7. _______ is a contingency fund as used in social research work. A. Additional funds allocated for recreational activities or team-building exercises related to the research project. B. Funds designated for administrative expenses such as office rent, utilities, and staff salaries unrelated to the research project. C. Reserve funds included in the research budget to address unexpected or unforeseen expenses. D. A pool of money set aside for personal expenses of the researchers, such as meals or travel unrelated to the research project. 8. The following factors determines the scope of research EXCEPT? A. Money available B. Miscellanies C. Time D. Availability of subjects 9. The following are methods of disseminating research reports in the field of social work EXCEPT? A. Academic journals and the academic community B. Conferences and presentations C. Online platforms and repositories D. Sending research reports through carrier pigeons 10. Which of the following is NOT a research purpose? A. Discover a new knowledge B. Describe phenomenon C. Enables prediction D. Utilizing phenomenon 11. The following are none probability sampling EXCEP? A. Snow ball B. Purposive C. Accidental D. Cluster 12. Most of the organization engage in both formative and summative evaluation in order to_______ A. Blame those who apply more effort on organization downfall B. Make a conscious decision on the progress of the organization C. Render the excess employees within an organization jobless D. Uplift their weakness by practicing an organization job-truant 13. Which of the following is NOT a way of establishing a research problem? A. Understanding the nature of the problem B. Surveying the available literature C. Believing in self-knowledge D. Developing ideas through discussion 14. A report should satisfy the following criteria to improve its chance of communicating effectively with the reader EXCEPT? A. Conclusion B. Completeness C. Clarity D. Consciousness 15. The following are components of research project EXCEPT? A. Literature review B. Methodology C. Title s D. Problem statement 16. ______is a type of literature review used by social scientists. A. Distributive B. Argumentative C. Residual D. Revision materials 17. Which of the following is NOT a method of data presentation? A. Textual B. Tabular C. Graph D. Textile 18. Study scope is the__________ A. Boundary of the study in terms of geography and contents B. Entire location with the relevant study information C. Location familiar to the researcher D. Resourceful areas 19. Which of the following is odd one out in relation to sources of knowledge in research? A. Intuition B. Tradition C. Experts D. Translation 20. The following are hints on report writing skills EXCEPT? A. Use of active voice B. Use simple sentence structure C. Writing report in future tense D. Writing report in past tense SECTION B: (40 Marks) Answer all questions in this section. 21. As a social worker evaluating a community-based program, you have to access pre- and post-program survey data. Your goal is to analyze the data and assess the program’s effectiveness. State FOUR data analysis tools that you would you use to perform data visualization. (4 marks) 22. You have been contracted by Energizer rehabilitation to conduct a research study on the effectiveness of a community-based mental health program. Your task is to prepare a report summarizing the findings, and share them with relevant stakeholders. List FIVE components that should be included in the report. (4 marks) 23. State FOUR considerations that a social worker would keep in mind when disseminating a report. (4 marks) 24. You are conducting a social research study investigating the factors influencing academic

Conduct Social Research Works Nov / Dec 2023 (L 5) – Click to view

INSTRUCTIONS TO CANDIDATES 1. This paper has TWO sections A and B. 2. You are provided with a separate answer booklet. 3. Marks for each question are indicated in the brackets (). 4. Do not write on the question paper. This paper consists of THREE (3) printed pages. Candidates should check the question paper to ascertain that all pages are printed as indicated and that no questions are missing. SECTION A: 40 MARKS Answer ALL questions in this section 1. An organization wishing to obtain trending business data can use various tools; List three such tools. (3 Marks) 2. RedMart Flower Firm is in the process of drafting a business development strategy. suggest four objectives that may be incorporated in the strategy. (4 Marks) 3. Malezi Limited would wish to adopt an effective and efficient business communication technology. State five such technologies they can adopt. (5 Marks) 4. State the difference between inbound marketing strategies and outbound marketing strategies. (4 Marks) 5. Market segmentation is an adaptive strategy for businesses. Outline four features of a viable market segment. (4 Marks) 6. Highlight three primary stakeholders in a business. (3 Marks) 7. You are in the process of preparing for a market survey. Highlight four types of market surveys that you may use. (4 Marks) 8. State five steps in preparing a strategic business development plan. (5 Marks) 9. An organization has been experiencing data threats. List four ways through which the organization can keep the data safe. (4 Marks) 10. Abraham intends to look for a business partner. Outline four types of business partners. (4 Marks)   SECTION B: 60 MARKS Answer any THREE questions in this section. Maximum marks for each question in 20. 11. a) ABC Limited has invested in the latest technology in the market. Explain five advantages of adopting technology as a business strategy. (10 Marks) b) Explain five benefits of carrying out market opportunity analysis. (10 Marks) 12. a) A variety of environmental forces influence a company’s marketing system. In view of this statement, identify five elements of external market factor that impact a company’s marketing systems. (10 Marks) b) Evaluate five Benefits of benchmarking information to a business organization. (10 Marks) 13. a) Explain its five benefits to a business for ensuring effective customer relations management. (10 Marks) b) Cloud Database are created to operate large quantities of information by inputting, storing and retrieving and managing information. Highlight five benefits of cloud data base in a business organization. (10 Marks) 14. a) You have been tasked to make a presentation on benchmarking. Explain five types of bench marking that you shall include in your presentation. (10 Marks) b) Ken is a student pursuing a business course and would like to start a small business. He has approached you for advice. Explain five components of a business plan. (10 Marks)

INSTRUCTIONS TO CANDIDATES 1. This paper has TWO sections A and B. 2. You are provided with a separate answer booklet. 3. Marks for each question are indicated in the brackets (). 4. Do not write on the question paper. This paper consists of Three (3) printed pages. Candidates should check the question paper to ascertain that all pages are printed as indicated and that no questions are missing. SECTION A (40 MARKS) Answer all the questions in this section 1. Define the following terms as used in risk management. (4 Marks) (a) Contingency (b) Peril 2. An organization has identified a number of risks facing them. Highlight four risk mitigation strategies that the organization may adopt. (4 Marks) 3. ABC Limited has contracted a professional to assess the risks that the organization is exposed to. Identify three ways that may be used to assess the risks. (3 Marks) 4. List three methods of valuing organization assets. (3 Marks) 5. You have been requested to draft roles of a risk management team in your organization. Suggest five roles you shall include in the draft. (5 Marks) 6. An employee has reported to work drunk. Identify four risks that the employee poses at the work place. (5 Marks) 7. You have been tasked to develop a risk assessment matrix to be used in evaluation and prioritization of risks in your department. Identify three categories of risks that you shall include. (3 marks) 8. List four pure risks that a manufacturing firm may be exposed to. (4 Marks) 9. Outline four preparations for a selection panel before interviewing a candidate for a risk management position. (4 Marks) 10. An organizations management information system has been hacked. Identify five ways through which an organization may protect its information system. (5 Marks) SECTION B (60 MARKS) Answer any THREE questions in this section. Maximum marks for each question is 20. 11. (a) A new firm is considering relocating to location X. Describe six PESTEL factors the firm should consider to establish the viability of the proposed location. (12 Marks) (b) Town W has experienced political demonstrations over the past three months due to increased cost of living. Suggest four business risks that may be associated with these demonstrations. (8 Marks) 12. (a) Analyse five benefits of carrying out a training needs analysis in the preparation for employees training on risk management. (10 Marks) (b) Mathiga limited is in the process of establishing a Quarry in Landmawe estate. Advise the management on five benefits of conducting an environment risk assessment of the area. (10 Marks) 13. (a) You are a panelist in the selection of a Risk Management Supervisor. Explain five factors that should be considered when selecting a candidate to fill the position. (10 Marks) (b) An organization is evaluating the effectiveness of its risk management function. Describe five parameters that may be used. (10 Marks) 14. (a) You have been tasked to prepare a risk monitoring report for the ending financial year. Describe five contents that shall be featured in the report. (10 Marks) (b) Taking an insurance policy is one of the best ways to mitigate risks. Explain five reasons for unpopularity of Insurance in Kenya. (10 Marks)