July 10, 2024

INSTRUCTIONS TO CANDIDATES 1. This paper has two sections A and B. 2. You are provided with a separate answer booklet. 3. Marks for each question are as indicated. 4. Do not write on the question paper. This paper consists of THREE (3) printed pages. Candidates should check the question paper to ascertain that all pages are printed as indicated and that no questions are missing SECTION A: (40 Marks) Answer all questions in this section 1. State FOUR reasons why individuals would prefer case management to social welfare services. (4 Marks) 2. Identify THREE strengths of home visit as a tool of case management. (3 Marks) 3. A client may decline referral services for medical services for various reasons, even when these services may be recommended by the case manager. Mention FOUR such reasons. (4 Marks) 4. Identify FOUR family issues that can be solved through case management. (4 Marks) 5. Name FOUR roles of clients in case management. (4 Marks) 6. When conducting a case management meeting with a client, it’s essential for a case manager to take various measures to ensure its effectiveness. Propose FOUR such measures (4 Marks) 7. State FOUR reasons why a report is considered critical in case management. (4 Marks) 8. List THREE items of information in a stakeholder’s directory in case management. (3 Marks) 9. Propose THREE ways of managing a client’s expectations during the intake session of case management. (3 Marks) 10. Analyse FOUR circumstances under which a case may be brought to a closure in a case management process. (4 Marks) 11. Name THREE skills required of a social worker to effectively carry out case management. (3 Marks) SECTION B: (60 MARKS) Answer any three questions in this section 12. You have been appointed as a social protection officer in Wazalendo County. The County Executive Officer in charge of social services has requested you to carry out an assessment of the case management status within your jurisdiction. a) Describe FIVE components of case management. (10 Marks) b) Explain FIVE challenges you are likely to encounter while carrying out your duties as a social protection officer. (10 Marks) 13. The type of resources required in case management can vary significantly based on several factors. a) Explain FIVE of these factors (10 Marks) b) Explain FIVE characteristics of casework. (10 Marks) 14. Case management is a process that involves coordinating and facilitating services for individuals or groups to meet their health, social, and psychological needs. Social workers are responsible for assessing clients’ needs, developing care plans, coordinating services, advocating for clients, and monitoring their progress. a) Explain FIVE ethical dilemmas that require careful consideration during case management process by a social worker (10 Marks) b) Benchmarking, as an evaluation tool in case management, can be beneficial for assessing the performance of case management programs and identifying areas for improvement. However, it also comes with several challenges. Analyse FIVE of these challenges. (10 Marks) 15. Sarah and John is a divorced couple with a 6-year-old daughter, Emily. They have been unable to agree on custody arrangements for Emily, and the court has ordered a custody evaluation to determine the best living situation for her. a) Discuss FIVE factors to consider when developing an evaluation plan for the child’s custody case (10 Marks) b) Propose FIVE intervention measures against child abuse (10 Marks)

Conduct Case Management Nov/Dec Past Paper – Click to view

INSTRUCTIONS TO CANDIDATES 1. This paper has two sections A and B. 2. You are provided with a separate answer booklet. 3. Marks for each question are as indicated. 4. Do not write on the question paper. This paper consists of 3 printed pages Candidates should check the question paper to ascertain that all pages are printed as indicated and that no questions are missing. SECTION A: (40 MARKS) Answer all questions in this section 1. State FOUR reasons why it is important for a social worker to carry out community awareness training and sensitization. (4 marks) 2. List FOUR types of documents maintained when carrying out community awareness programs. (4 marks) 3. Explain FOUR key stakeholders likely to be involved in Community Awareness Programs. (4 marks) 4. Justify FOUR reasons why it is important to identify a target group before proceeding with community awareness activities. (4 marks) 5. State FOUR advantages of using questionnaires to carry out community needs assessment. (4 marks) 6. Name FOUR merits of planning and reviewing meetings in community training activities (4 marks) 7. As a social worker identify FOUR components of logistical planning you would include in community awareness programs (4 marks) 8. Evaluation is important at the end of a training program. State THREE benefits of such evaluation. (3 marks) 9. Propose FOUR skills necessary for successful implementation of community awareness activities by a social worker. (4 marks) 10. Identify TWO challenges a social worker may encounter when carrying out community sensitization activities (2 marks) 11. Identify THREE methods of disseminating information to community members. (3 marks) SECTION B: (60 MARKS) Answer any three questions from this section 12. a) You intend to initiate an agricultural project in Mwangaza community. Explain FIVE strategies that you may use to create awareness among community members. (10 marks) b) Analyze FIVE roles of stakeholders in community awareness and sensitization programs. (10 marks) 13. a) As a social worker you have successfully implemented an awareness program in your community. Explain FIVE benefits you will derive from writing a report on the program. (10 marks) b) There has been an increase on the number of Majani community members suffering from water borne diseases. As the local public health officer, you have been tasked with the responsibility of developing an awareness programme on the pandemic. Explain FIVE advantages of identifying objectives at the onset of such a program. (10 marks) 14. Jua is in charge of supervising projects at Maji Mazuri community. He intends to carry out monitoring and evaluation of these projects. a) Discuss FIVE advantages of carrying out such an evaluation. (10 marks) b) Elaborate FIVE resources likely to be used during Community Awareness Programs. (10 marks) 15. Your funding proposal to partner with UNEP on promotion of environmental awareness in your community has been accepted. a) Examine FIVE challenges of such a partnership that you should mitigate against. (10 marks) b) You have recently been employed as a community development worker by a local organization in a rural setup. You have been tasked by the manager to prepare a community awareness program. i. Identify FIVE community issues that you are likely to conduct sensitization on. (5 marks) ii. Propose FIVE suitable strategies you can use to create awareness from the issues identified in (i) above. (5 marks)

Community Awareness Training and sensitization Nov/Dec 2023 Past Paper – Click to view

INSTRUCTIONS TO CANDIDATES 1. This paper has two sections; A and B. 2. You are provided with a separate answer booklet. 3. Marks for each question are as indicated. 4. Do not write on the question paper. This paper consists of 3 printed pages. Candidates should check the question paper to ascertain that all pages are printed as indicated and that no questions are missing. SECTION A: (40 MARKS) Answer all questions in this section 1. Identify FOUR roles of community leaders in advocacy programs. (4 Marks) 2. State FOUR promising strategies proposed under the “coalition” theory of change that a social worker may apply while carrying out advocacy activities. (4 Marks) 3. List FOUR factors an advocate should consider when identifying a target group for advocacy activities. (4 Marks) 4. You are employed as a social worker at the National Council of People with Disabilities (NCPWD) to champion disability mainstreaming in the country. List FOUR challenges faced by persons with disabilities that you would champion for. (4 Marks) 5. As a social worker analyzing advocacy issues in the community, state THREE reasons of why a problem tree is the best tool for such an activity. (3 Marks) 6. Identify FOUR roles of media in the advocacy process. (4 Marks) 7. Propose FOUR factors that a social worker should consider when preparing advocacy meetings with stakeholders. (4 Marks) 8. Advocacy objectives should possess certain characteristics. List FOUR of these characteristics. (4 Marks) 9. Identify FOUR reasons why lobbying is necessary in social issues. (4 Marks) 10. List TWO ways of evaluating advocacy programs. (2 Marks) 11. State THREE benefits of maintaining a detailed record of community advocacy activities (3 Marks)   SECTION B: (60 MARKS) Answer any three questions from this section 12. You have been invited by Uwezo community to assist them launch an advocacy campaign on a social issue. a) Describe SIX steps that you will follow when developing the advocacy campaign work plan. (12 Marks) b) Explain FOUR factors to consider when developing an advocacy strategy. (8 Marks) 13. Members of Community X are facing a challenge of poor infrastructure. As a social worker, you have volunteered to lobby on behalf of the community members. a) Discuss FIVE ethical considerations that you should adhere to when lobbying for the issue. (10 Marks) b) Under the constitution of Kenya, (2010) every person has a right to liberty. Examine FIVE categories of persons deprived of liberty (10 Marks) 14. Jane is employed as a professional advocate in a Non-Governmental Organization located in an informal settlement in the capital city of Kenya. a) Describe FIVE issues that Jane is likely to advocate for in her line of work (10 Marks) b) Explain FIVE factors that influence advocacy issues. (10 Marks) 15. You have been invited as a keynote speaker at a conference on socioeconomic inclusion as a way of promoting gender equality. a) Discuss FIVE violations encountered by women in social and economic arenas. (10 Marks) b) Propose FIVE measures that may address the violations discussed in a) above. (10 Marks)

Advocacy and Lobbying Nov/Dec 2023 Past Paper – Click to view

INSTRUCTIONS TO CANDIDATES 1. This paper has two sections A and B. 2. You are provided with a separate answer booklet. 3. Marks for each question are as indicated. 4. Do not write on the question paper. This paper consists of THREE (3) printed pages. Candidates should check the question paper to ascertain that all pages are printed as indicated and that no questions are missing. SECTION A: (40 MARKS) Attempt ALL questions in this section. 1. List FOUR categories of children in need of care and protection as stipulated in the Children Act, 2001. (4 Marks) 2. Identify THREE alternative forms of family care that can be provided for children in need of special care and protection. (3 Marks) 3. State FOUR benefits of evaluating child welfare programs. (4 Marks) 4. Name FOUR forms of sexual abuse as identified in the Sexual Offences Act, 2006. (4 Marks) 5. Identify FOUR actors involved in the process of identifying a child in need of care and protection. (4 Marks) 6. List FOUR stages of cognitive development theory according to Jean Piaget. (4 Marks) 7. State FOUR components of a childcare plan. (4 Marks) 8. Identify FOUR children’s responsibilities to their family and community according to The African Charter on the Rights and Welfare of the Child (ACRWC). (4 Marks) 9. Name three ways of storing documents during child welfare assessment. (3 Marks) 10. Identify FOUR signs and symptoms of a neglected child. (4 Marks) 11. Name TWO tools that may be used to identify a child’s needs. (2 Marks) SECTION B: (60 MARKS) Answer any three questions in this section. 12. Mr. and Mrs. Washington are a couple living in Nairobi. They have been married for the last ten years. Mr. Washington works as an accountant in a factory and his wife operates a grocery shop. They have not been able to bear children since they got married hence they have opted to adopt a child from the county children’s home. As a Child Welfare Case Worker in the County children’s office: a) Explain to Mr. and Mrs. Washington the steps they should follow in the adoption process. (10 Marks) b) Explain FIVE categories of persons prohibited by law from adopting a child in Kenya. (10 Marks) 13. Preventing child abuse and neglect requires addressing risk and protective factors at all levels through the collaboration of different stakeholders, a) Propose FIVE measures that can be used to minimize child abuse cases in the society. (10 Marks) b) Discuss FIVE roles of the health sector during a child’s case management. (10 Marks) 14. A child welfare social worker is a trained and authorized person who specializes in ensuring that children live in safe and stable environments. a) Discuss FIVE skills that child case workers should possess to ensure they are competent in their practice. (10 Marks) b) Providing case management services is a complex, demanding, and emotionally draining job. Explain FIVE ways in which caseworkers can manage burnout during their practice. (10 Marks) 15. The case management process involves assisting a child and their family through direct support and referral to other services for comprehensive intervention in risky situations. a) Discuss FOUR principles that guide the practice of a social caseworker while designing and implementing a child protection system. (8 Marks) b) Describe SIX steps of the case management process in child welfare and protection. (12 Marks)

Child welfare programme Nov/Dec 2023  Past Papers – Click to view

BASIC UNITS OF COMPETENCY Demonstrate Communication Skills Demonstrate Numeracy Skills Demonstrate Digital Literacy Demonstrate Entrepreneural Skills Demonstrate Employability Skills Demonstrate Environmental Literacy Demonstrate Occupational Safety and Health Practices CORE UNITS OF COMPETENCY Child welfare programme Advocacy and Lobbying Community Awareness Training and sensitization Conduct Case Management Conduct social research works Conflict Resolution and Management Coordinate Community Project Crisis and disaster Management Manage Community resources Manage Community Based groups Rehabilitation Programmes Resource mobilization and fundraising Social Policy Formulation

INSTRUCTIONS TO CANDIDATE 1. This paper has two sections A and B. 2. You are provided with a separate answer booklet. 3. Marks for each question are as indicated. 4. Do not write on the question paper. This paper consists of 4 printed pages. Candidates should check the question paper to ascertain that all pages are printed as indicated and that no questions are missing. SECTION A: (10 Marks) Answer all questions in this section. Each question carries one Mark. 1. The following are types of community needs, EXCEPT? A. Perceived needs B. Expressed needs C. Absolute needs D. Financial needs 2. _____________________ is a characteristic a man-made resource. A. Not transferable B. Subject to depreciation C. Exist by mercy of nature D. Are scarce 3. The goal of community projects can best be summarized as_________________ A. Ensuring that the community history is remembered B. Encouraging socialization with persons outside the community C. Maximizing availability of financial and other resources D. Promoting survival and maximizing the wellbeing of other members of the society 4. Which of the following represents the correct order of mapping process? A. Taking actions, maintaining mapping efforts, pre-mapping-mapping B. Mapping, pre mapping, taking actions, maintaining mapping efforts C. Pre-mapping, mapping- taking actions-maintaining mapping efforts D. Pre-mapping-taking action, maintaining efforts, mapping 5. ______________ is NOT a reason for developing a resource mobilization plan. A. Guide in resource mobilization B. Donor requirement C. Monitoring D. Ease of execution 6. ___________________is an important factor to consider when preparing project resource register. A. Extravagant use of resources. B. Resource inventory C. Security D. Storage 7. A useful or valuable possession of a country, organization, or person is known as a ______________ A. Project B. Good C. Resource D. Program 8. Which of the following demographic statements should be put in consideration while assessing community resources? A. Census data can be used to determine needed agency staffing B. Culture determines how resource is defined and protected C. Density of housing is associated with contagious infections D. Income determines what community services can be financed 9. ___________________ is an indicator of resource management gap. A. Occupying a stalled building. B. Recycling some waste products C. Building gabions along slide areas. D. Burning charcoal for sale 10. The importance of developing a resource work plan is? A. To help you map out how to move from point A to B. B. To make your life easier C. To get extra resource for personal use. D. To help you stop critics benefiting from project resources SECTION B: (40 Marks) Answer all questions in this section. 11. List THREE data collection tools used in assessing community needs. (3 Marks) 12. You have been hired a community development officer to identify community resources for the purpose of resource mobilization. State FOUR types of resources you are likely to identify. (4 Marks) 13. Name TWO components of a community resource register. (2 Marks) 14. When mobilizing resources, there is always need to evaluate their sources. Give THREE reasons for evaluating their sources. (3 Marks) 15. Resource mapping is a method of showing information regarding the occurrence, distribution and use of resources. State TWO benefits for resource mapping. (2 Marks) 16. Partnerships are very important in project resource management. Mention FOUR reasons for building such partnerships during this process. (4 Marks) 17. State FOUR ways of mobilizing for resources for community projects. (4 Marks) 18. Mention FOUR benefits for project resource mobilization. (4 Marks) 19. Mention FOUR key partners in resource management. (4 Marks) 20. Name TWO ways of documenting community project activities. (2 Marks) 21. Suggest FOUR ways of enhancing success in project resource management. (4 Marks) 22. As a social worker, what are the FOUR challenges you may encounter during resource mobilization. (4 Marks)

Manage Project Resources Nov/Dec 2023 Past Paper – Click to view Manage Project Resources March/April 2023 Past Paper – Click to view

INSTRUCTIONS TO CANDIDATE 1. This paper has two sections A and B. 2. You are provided with a separate answer booklet. 3. Marks for each question are as indicated. 4. Do not write on the question paper. This paper consists of 4 printed pages. Candidates should check the question paper to ascertain that all pages are printed as indicated and that no questions are missing. SECTION A: (10 Marks) Answer all questions in this section. Each question carries one Mark. 1. Which of the following best describes community based groups? A. Organizations aimed at making desired improvements to a community’s social health, well-being, and overall functioning B. Organizations found within the community and aims at providing solutions to their problems C. Organizations aimed at making desired improvements to a community’s social well being, and overall functioning and are geographically, psychosocially, culturally, spiritually, and digitally bounded. D. Organizations formed by an external member of the community of include community members for the aim of providing improvements 2. ______________a comprehensive concept, including all the types of feedback, evaluation, and assessment that are carried out in connection with working in groups. A. Group assessment B. Group evaluation C. Group analysis D. Group understanding 3. The following is NOT a stage of group development? A. Storming B. Norming C. Performing D. Breaking 4. Which of the following is a method of gender assessment? A. Men B. Youths C. Elderly D. Intersex 5. A person that has vested interest in an organization and is affected either positively or negatively by its operations is called a _______________ A. Shareholder B. Stakeholder C. Partner D. Coalition 6. ______________ is a conflict resolution method in community based groups. A. Criticize B. Conflicting C. Mediation D. Engagement 7. The following are group monitoring tools EXCEPT? A. Punishments B. Observation C. Setting targets D. Check –in regularly 8. _____________ is a way of understanding the context within which you intend to work. A. Problem escalation B. Problem solving C. Problem sharing D. Problem analysis 9. ________________ is a challenge experienced in groups. A. Clarity of issues B. Unstructured group objectives C. Team work D. Adequate resources 10. Which one of the following is NOT a peace building method? A. Conflict prevention B. Conflict management C. Conflict resolution D. Conflict building SECTION B: (40 Marks) Answer all questions in this section. 11. A group leader provides focus and direction to the group members. Name FOUR types of group leadership styles. (4 Marks) 12. List the first FOUR steps of community groups monitoring cycle. (4 Marks) 13. Community based groups are faced by several challenges which hinder their functioning. State FOUR challenges facing groups in the community. (4 Marks) 14. Feminists for the longest time have lobbied for the incorporation of gender analysis in the United Nations and its member states programs. Highlight FOUR benefits of gender analysis in groups. (4 Marks) 15. Most communities in Kenya prefer working in groups as a way of bring development. State FOUR advantages of working in groups. (4 Marks) 16. Maendeleo Community Self-help group is intending to formalize their group to meet its objectives. List FOUR requirements that they should have in order to register the group. (4 Marks) 17. State FIVE purposes of evaluation in groups. (5 Marks) 18. Community functioning groups entails various activities that needs regular checkup for effective progress. Outline FOUR group monitoring tools used. (4 Marks) 19. Identify THREE advantages of holding meeting in community based groups. (3 Marks) 20. Cite FOUR components of group activity progress report. (4 Marks)