This module is intended to equip the trainee with knowledge, skills and attitudes that will enable him/her understand a behavioural patterns  of individuals in the organisation .

General Objectives

By the end of this module unit, the trainee should be able to:

  1. Appreciate the importance of organizational behavior .
  2. Understand organizational and behavioral processes.
  3. Manage behavioral aspects of stress and conflicts.
  4. Manage behavioral aspects of stress and conflicts
  5. Appreciate emerging issues and trends in behavior that affect organisation.

Module Unit Summary and Time Allocation

Code Sub-Module Units Content Time (Hours)
18.3.1 Introduction to  organizational behavior ·       Definition of organizational behavior

·       The scope of organisational behaviour

·       Organisation behaviour models.

·       Theories of organizational behaviour

·       Effects of organizational behaviour and organizational efffectiveness

18.3.2 Individual behavior in an organisation ·       Meaning of individual behaviour

·       Factors that influence individual behaviour

·       Process of group  of decision making

·       Effects of group behaviour on organisationaql effectivess

·       Ways of dealing with  dysafactional group behaviour in organizational.u


18.3.3 Group behaviour. ·       Factors that  lead  to group formation

·       Types of group

·       Stages in group formation.

·       Factors affecting group  performance

·       Process of group decision making

·       Effects of group behaviour on organizational effectiveness

·       Ways of dealing with  dysactiontiol group in behaviour in an organisation

18.3.4 Organizational design and structure ·       Definition of terms

·       Factors considered in designed  organisatiohal structure

·       The process of organisation design

·       Types of organisation structures

Impact of design on organizational behaviour

18.3.5 Organization development ·       The concept of organisation development

·       The process of organization development

·       Factors that necessate organization development

·       Methods of organization development

·       Challenges to organization  development

·       Managingorganazation development challenges.


18.3.6 Management of conflict ·       Meaning of conflict

·       Causes of conflicts in an organization

·       Types of conflicts in an organisation

·       Methods of handling conflicts

·       Role of organization   members in handling conflicts

·       Challenges in managing conflict in an organisation


18.3.07 Management of stress ·       Meaning of stress

·       Causes of stress in an organization

·       Effects of stress on an organisation’s operations

·       Consequences of organizational  change.

·       Reasons for resistance to change

·       Methods of implementing organizational change

·       Monitoring and evaluating efficiency of a distribution system

·       Challenges in devising and evaluating distribution system

16.2.08 Emerging Trends and Issues in organizational behaviour ·       Emerging issues an trends in orgation behaviour 18


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