March 2, 2021

CERTIFICATE IN SUPPLY CHAIN MANAGEMENT: MODULE ONE WAREHOUSING OPERATIONS AND STOCK CONTROL INTRODUCTION This module unit is intended to equip the trainee with knowledge, skills and attitudes that will enable him/her carry out warehousing and stock control activities in an organization. General objectives By the end of this module, the trainee should be able to: Appreciate the role of warehousing and stock control function in an organization Appreciate the relationship between the warehousing and stock control function and other functions in an organization Understand the operational activities carried out in the warehouse and stock control functions Module Unit Summary and Time Allocation SUB-MODULE UNITS CONTENT TIME(HOURS) Introduction to warehousing Meaning of warehousing Role of warehouse Warehousing organization Types of warehouses Factors in setting warehouses Relationship between warehousing department and other departments 6 Receiving  and issuing goods Meaning Factors to consider in receiving goods Preparation for receiving goods Receiving and inspection process Sources of materials requisition Procedure followed in issuing goods Method of issuing goods 6 Classification and coding of materials Meaning Importance of classification and coding of materials Criteria of classification of materials Materials classification Types of symbols used to code materials Factors to consider in coding materials Methods and bases of coding materials Features of a good coding system   8 Stock location Meaning Purpose of stock location Factors to consider in selecting stock location Methods of stock location Stores location index Procedure for locating materials in a warehouse 4 Materials preservation Meaning Importance of materials preservation Factors considered in selecting materials preservation method Methods used in preserving materials 10 packaging Meaning Purpose of packaging materials Factors to consider in selecting and packaging materials Types of packages   10 Materials handling Meaning Objectives of material handling Factors to consider in selecting materials handling equipment Materials handling methods Principles to be observed when handling materials Types of materials handling equipment 10 Stock control Meaning Reasons for holding stock Importance of stock control Factors to consider in stock control Stock control methods 10 Stock recording Meaning Importance of stock recording Factors to consider in selecting stock recording methods to use Stock recording methods Types of stock records Ways of maintaining stores records 10 Stock taking Meaning Reasons for conducting stock taking Importance of stock taking Factors to consider in conducting stock taking exercise Methods of stock taking Procedure for stock taking Preparation for stock taking Approaches to stock taking 10 Safety and security Meaning Importance Factors to consider in relation to safety and security of stock and store 8 Emerging issues and trends in warehousing operations and stock control Emerging issues and trends Challenges posed Coping with challenges 4 TOTAL   100  

PRINCIPLES AND PRACISE OF MANAGEMENT INTRODUCTION This module unit is intended to equip the trainee with knowledge, skils and attitudes to enable him/her carry out management functions in a business set up General objectives At the end of this module unit, the trainee should be able to: Identify management functions in an organisation Recognize the role played by the management practices in the influencing leadership styles Recognize the role played by international environment factors on management practices of an organisation Cope with challenges posed by emerging issues and trends in management practices   Module Unit Summary and time allocation     code Sub-module units Content Time ( hours) 11.2.01 Introduction to Management ·        Meaning of management ·        Characteristics of management ·        Distinction between management and other disciplines ·        Distinctions between a manager and a leader ·        Levels of management ·        Types of skills required to manage a business effectively ·        Role of a manager ·        Importance of management ·        Functions of management 15 11.2.02 Evolution of management ·        Evolution of schools of management thought ·        System approach to management ·        Modern approaches to management     8 11.2.03 Planning function ·        Nature of planning ·        Importance of planning ·        Types of planning ·        Procesd of managing and appraising by objectives ·        Process of decision making 15 11.2.04 Organizing function ·        Nature and purpose of an organisation ·        Levels and span of management ·        Patterns of departmentalization ·        Delegation ·        Centralization and decentralization of authority in an organisation ·        Use of committee and groups in decision making in an organisation ·        supervision 10 11.2.05 Leading/directing function ·        relationship between management and human factor in directing /leading ·        motivational factors of workers ·        motivational theories and their relevance in management today ·        leadership styles ·        areas of communication breakdown in an organisation ·        techniques of effective communication 10 11.2.06 Controlling function ·        Meaning of control ·        Control process in an organisation ·        Critical control process in a given situation in an organisation ·        Types of critical point standards used in an organisation ·        Requirements of control systems in an organisation ·        Control techniques ·        Concept of production and operation management control ·        Methods used in general performance control 10 11.2.07 Staffing ·        Meaning of staffing ·        Activities of staffing 8 11.2.08 International management ·        Meaning of international management ·        International business environments ·        Managerial functions in international business ·        Difference between international and domestic management ·        Attainment of global theory of management 10 11.2.09 Business policy ·        Nature, scope and need for corporate strategic planning ·        Strategic options and decisions ·        Evaluations of strategic options ·        Measurement and control of corporate strategic performance ·        Techniques for corporate strategic planning ·        Corporate social responsibilities 10 11.2.10 Emerging trends and issues in principles and practices of management ·        Emerging trends and issues in management ·        Challenges posed by emerging issues in theories and practice of management ·        Coping with challenges posed by the emerging trends and issues in management 4      

OPERATIONS MANAGEMENT   23.3.1  Introduction This module unit is intended to equip the trainee with the knowledge, skills and attitudes that will enable him/her effectively plan and manage the procurement functions in an organization.   23.3.2  General Objectives By the end of the module unit, the trainee should be able to : Explain the concept of operations management Describe the role of materials management in product development process Discuss the relationship between production planning and control Recognise the role of materials management in production operations Outline the need for the efficient maintenance of plant and equipment Explain the importance of location and layout in operations management Explain the need for new technologies in operations management for effective materials usage   23.3.3              Module Unit Summary and Time Allocation         Code Sub-Module Units Content Total (Hours 23.3.01 Introduction to operations management Concept of operations management Transformation process in operations management Product versus service operations Role of materials management 2 23.3.02 Product Development and Design Need for product development Sources of new product ideas Stages in product development Role of purchasing in product development and design 15 23.3.03 Production Planning and Control Meaning of production planning and control Interface between material need, plant and equipment maintenance, production planning and control 15 23.3.04 Production Systems Types of production systems Factors that influence the choice of production systems   12 23.3.05 Plant and Equipment Maintenance Need for plant and maintenance and repair Reasons for equipment maintenance Ways of plant and equipment maintenance and repair Types of plant and equipment maintenance Factors to be considered when planning for plant and equipment maintenance and repair Costs involved in plant and equipment maintenance Role of purchasing in plant and equipment maintenance and repair 15 23.3.06 Location and Layout in Operations Management Factors that determine the location of operating units Location analysis tools Types of factory/plant layout 12 23.3.07 Technologies in Operations Management Concept of Benchmarking Flexible manufacturing systems Computer Aided designs Computer integrated manufacturing systems Lean performance 15 23.3.08 Emerging Issues and Trends in Operatons Management Emerging issues and trends in operations management Challenges oised by the emerging trends and issues in operations management Coping mechanisms for challenges posed by the emerging trends and issues in operations management   4       90  

General objectives At the end of this module unit, the trainee should be able to: Apply principles and concept of office management Identify duties and responsibilities of various office personnel Operate and management of an office Cope with the emerging trends and issues in office administration and management.   Sub-module unit Content Time (hrs.) Introduction to office administration management .Definition of terms office administration and management. .Distinction between office administration and management .scope of office Administration and management 4 Organizational structures and departments .Types of organization structures and their charts .Various departments in an organization .Functions of various departments . Relationship between departments 12 Office Organization . Meaning of organization .Principles of organization .Delegation of authority .Span of control .Centralization and decentralization of office services 12 The Office .Meaning of an office .Functions of an office .Types of an office layout .Features of a modern office 12 The Office Personnel .Types of office personnel .Duties and responsibilities of various office personnel .Qualities required of various office personnel .Role of human relation in an office 12 Office Furniture and Stationery .Meaning of office Furniture .Types of office Furniture and their uses .Procuring office furniture .Definition of stationery .Procuring Office Stationery .Uses of office stationery 12 Handling Office Correspondences . Types of Office correspondences .procedure of handling incoming correspondences .procedure of handling outgoing correspondences 8  Filing and storage of records .Meaning of Filing .Various filing systems .Methods of classifying documents .uses of filing Equipment .Follow-up methods in filing and storage of records 8 Reprography .Definition of Reprography .Methods used In reproducing documents .advantages and disadvantages of each method of reproduction .Factors to consider in choosing reproduction methods 8 Organization and Methods .Meaning of organization and methods .Objectives of organization and methods .Procedures used in carrying out organization and methods. .Importance of organization and methods. 8 Emerging Trends and issues in Office Administration and Management .Emerging trends and issues in office administration and management. .Effects of emerging trends and issues in office administration  and management . Ways in coping up with emerging trends and issues in office administration and management 4 Total   100            

INTERNATIONAL PURCHASING 25.3.1 Introduction This module unit is intended to equip the trainee with necessary knowledge, skills and attitudes that will enable him/her to handle purchasing operations effectively in international markets. 5.3.2 General Objectives By the of the module unit, the trainee should be able to: explain the importance of international purchasing is supply chain management describe the procedures and documentation involved in international purchasing apply the sourcing strategies used in international purchasing explain the commercial aspects related to international purchasing outline the payment procedures and instruments used in international purchasing describe the role of institutions that are concerned with promoting international purchasing   25.3.3Module Unit Summary and Time Allocation   Code Sub module units Content Time (Hours) 25.3.01 Introduction to International Purchasing Nature of international purchasing Reasons for international purchasing Challenges faced in international purchasing Overcoming challenges in international purchasing Distinction between global sourcing and international sourcing   4 25.3.02 Procedures and Documentation in International Purchasing Methods of specifying requirements in international purchasing Procedures involved in international purchasing Methods of certifying quality of goods for international markets Factors considered in selecting international modes of transport Settling disputes in international purchasing Procedure for clearing and forwarding goods from overseas suppliers Documents used in international purchasing 8 25.3.03 Sourcing Strategies in International purchasing   Sourcing strategies used in international purchasing Effects of globalization in international purchasing   15 25.3.04 Commercial Aspects in International Contracting   Commercial Aspects in International Contracting International commercial terms Aspects to be considered in commodity markets Issues involved in international contract negotiation Financing arrangements in international purchasing Ethical issues in international purchasing 20 25.3.05 Payment Procedures and Methods in International Purchasing Factors to consider in processing payment in international purchasing Payment procedure in international purchasing   / Methods of settling payments in international purchasing Conveyance documents in international purchasing 20      

FUNDAMENTALS OF MANAGEMENT AND ENVIROMENT-CBM1   INTRODUCTION This module unit is enough to equip the trainee with the necessary knowledge and attitude that will enable him/her to understand the environment of a business and to carry out management function. GENERAL OBJECTIVES By the end of this module unit the trainee should be able to: Appreciate the role of management in an organization. Discuss the functions of management. Appreciate the importance of upholding business ethics in an organization. Appreciate the need for organizations to engage in corporate social responsibility. Understand the environment in which organizations conduct business.   Module Unit Summary and Time Allocation CODE SUB-MODULE CONTENT TIME-HRS 15.2.01 Introduction to management ·        Meaning of management ·        Levels of management ·        Types of management task ·        Management Role      6 15.2.02 Evolution of Management Thought ·        Evolution of Management Thought ·        Management theories 10 15.2.03 Business Environment and Corporate Social Responsibility ·        Meaning of business environment ·        Types of business environment ·        Meaning corporate social responsibility ·        Organizations social responsibilities towards different group 8 15.2.04 Business Ethics ·        Meaning of management ethics ·        Need for business ethics ·        Source of business ethical standards 10 15.2.05 Planning ·        Meaning of planning ·        Importance of planning ·        Types of plans ·        Process of planning ·        Essentials of a good plan ·        Challenges in planning   10 15.2.06 Organizing ·        Meaning of Organizing ·        Process of organizing ·        Organizational Structures ·        Principles of organizing ·        Decision making 10 15.2.07 Directing/Leading ·        Meaning of Terms ·        Importance of motivating employees ·        Theories of  motivation ·        Theories of Leadership ·        Styles of leadership ·        Components of coordination ·        Role of Coordination   10 15.2.08 Controlling ·        Meaning of control ·        Nature of control ·        Essentials of a control system ·        Types of controls 10 15.2.09 Staffing ·        Meaning of Staffing ·        Activities in staffing 6 15.2.10 Supervision ·        Meaning of supervision ·        Qualities of supervision ·        Principles of supervision 4 15.2.11 Office Management ·        Meaning of office management ·        Functions of an office ·        Personnel in an office   6 15.2.12 Administration and Management ·        Definition of Administration ·        Development and use of  Manuals ·        Relevance of Administration in policy formulation, decision-making and other operational activities ·        Relationship between Administration and management 6 15.2.13 Emerging issues and Trends in Fundamentals of Management and Environment ·        Emerging issues and trends in Fundamental of management and Environment. ·        Challenges posed by emerging issues and trends in fundamentals of management and Environment. ·        Ways of coping with emerging issues and trends in Fundamentals of Management and Environment.   4     TOTAL TIME 100  

ENTERPRENEURSHIP COURSE SYLLABUS GENERAL OBJECTIVES By the end of this module unit the trainee should be able to: Acquire entrepreneurial competences necessary for planning starting and managing a business Demonstrate positive attitude towards self employment Portray desire to venture into business activities Identify viable business opportunities in the neighborhoods Demonstrate entrepreneurial behavior in planning, starting and managing a business enterprise Demonstrate creativity and innovation in their day to day business activities Recognize the role of business planning Recognize the emerging trends and issues in entrepreneurship Module unit summary and time allocation No topic content Time in hours 1 Introduction to entrepreneurship -meaning of terms -difference between self employment and salaried employment -contribution of entrepreneurship to national development           2 2 Evolution  of entrepreneurship -history of entrepreneurship -myths associated with entrepreneurship in Kenya -Theories of entrepreneurship  5 3 The entrepreneur -types of entrepreneurs -qualities of an entrepreneur -role of an entrepreneur in an enterprise 5 4 Creativity and innovation -meaning of creativity and innovation -process of creativity and innovation -importance of creativity and innovation -managing barriers to creativity and innovation 7 5 Entrepreneurial culture -concepts of entrepreneurial culture -habits that promote entrepreneurial development -factors inhibiting entrepreneurial development -ways of managing factors that inhibits development of entrepreneurial culture 10 6 Entrepreneurial opportunities -Meaning of entrepreneurial opportunities -ways of generating business ideas 5 7 Entrepreneurial motivation – definition of entrepreneurial motivation -entrepreneurial motivation factors 5 8 Entrepreneurial competences -definition of entrepreneurial competences -key entrepreneurial competences 5 9 Starting a small business -process of starting a small business enterprise -factors to consider when starting a small business enterprise -challenge faced when starting a small business enterprise –business life cycle -business support services available for small business 7 10  Business enterprise management -definition of terms -functions of management in an enterprise -inventory management -management of enterprise resources 5 11 Financial management -meaning of financial management -importance of financial management -sources of business finance -types of business records -preparation of financial records -interpretation of financial statements Importance of budgeting to business 5 12 marketing -definition of marketing -components of marketing -process of marketing 5 13 Enterprise social responsibility and business ethics -definition of social responsibility -entrepreneur social responsibility -types of entrepreneur social responsibility -importance of social responsibility -ethical behavior in an enterprise 5 14 Business plan -definition of business plan -components of business plan -preparation of business plan 10 15 Information communication technology in enterprise management -use of ict equipment 4 16 Emerging issues and trends in entrepreneurship -emerging issues and trends -challenges posed by emerging issues and trends -ways of managing challenges posed by emerging issues and trends 4          

COURSE:  DCM1 15.2.0 INTRODUCTION TO LAW 15.2.2 INTRODUCTION This module unit is intended to equip the trainee with the knowledge skills and attitudes that will enable him/her apply the law in business relation to other persons and institutions. 15.2.3 GENERAL OBJECTIVES By the end of this module unit, the trainee should be able to” Appreciate the sources of law in Kenya Understand the nature and jurisdiction of courts in Kenya Apply the elements of public law while dealing with other citizens Understand the law of contract and its application in business transactions Apply the principles of law of agency in executing business activities Understand the law of tort and its application in business activities Understand the law of succession and property and its application in business Apply the employment law in resolving employment problems Demonstrate competency to make legally sound decisions Module unit summary and time allocations code Sub-module units Content Time in hours 15.2.01 Introduction to law ·        Meaning of law ·        Significance of law ·        Law and morality ·        Classification ·        Sources of Kenyan law ·        Parliamentary legislation process 8 15.2.02 Structure and jurisdiction of courts in Kenya ·        Composition and jurisdiction of courts ·        Hierarchy of Kenyan courts ·        Composition and jurisdiction of administrative tribunals 16 15.2.03 Elements of public ·        Arms of arms ·        offences 16 15.2.04 Law of contract ·        meaning ·        types ·        elements ·        grounds of illegal contract ·        vitiating factors ·        significance of privity of contract ·        negotiable instruments ·        methods of discharging contracts ·        remedies ·        limitations of action 16 15.2.05 agency ·        meaning of laws of agency ·        parties to a contract of agency ·        types of agents ·        creation of agency ·        right and duties of parties to an agency ·        ways of discharging agency   15.2.06 Law of tort ·        Meaning of law tort ·        General defenses ·        Elements of tort ·        Parties to tort ·        Remedies available for tort   15.2.07 Law of succession ·        Meaning ·        Testate and testamentary succession ·        Wills and capacity to make a will ·        Grant of probate and letters of administration ·        Interstate or non-testamentary succession   15.2.08 Law of property ·        Nature of property ·        Classification of property ·        Ownership and possession ·        Easement ·        Mortgages and charges   15.2.09 Employment law ·        Basic concepts ·        Contract of employment ·        Employers responsibility ·        Employment enactments and regulations ·        Tort negligence   15.2.10 Emerging issues and trends in law ·        Emerging issues and trends in law ·        Challenges of emerging issues ·        Coping with challenges   TOTAL 120    

COMMERCE   INTRODUCTION This module unit is intended to equip the trainee with knowledge and attitudes that will enable him/her to apply the principles and concepts of commerce in a business set. GENERAL OBJECTIVES By the end of this module unit, the trainee should be able to: Understand the importance of commerce in an economy Appreciate the contribution of production and trade in an economy Appreciate the importance of documentation in undertaking commercial activities Appreciate the role if aids to trade in commercial activities Appreciate the importance of stock exchange in an economy Understand the role of government involvement in commerce SUMMARY OF TOPICS AND TIME ALLOCATION CODE TOPICS SUB-MODULE TIME-HRS 9.1.01 Introduction to Commerce ·        Meaning of commerce ·        Importance of commerce ·        Scope of commerce 3 9.1.02 Production ·        Meaning of production ·        Factors of production ·        Types of production ·        Specialization and division of labour 10 9.1,03 Trade ·        Meaning of trade ·        Meaning of home trade ·        Scope of home trade ·        Meaning of international trade ·        Scope of international trade 10 9.1.04 Procedure, Documents, Terms and Means o payment in trade ·        Procedures used in home trade ·        Terms used in home trade ·        Documents used in home trade ·        Terms of payments used in home trade ·        Documents used in international trade ·        Terms of payments used in international trade 10 9.1.05 Forms of Business Organization ·        Definition of business organization ·        Classification of business organizations ·        Formation of business organizations ·        Characteristics of business organizations ·        Advantages and disadvantages 10 9.1.06 Money and Banking ·        Functions of banks Meaning of the term money ·        Characteristics of money ·        Functions of money ·        Meaning of banking ·        Types of banks   10 9.1.07 Transport and Delivery Services ·        Meaning of transport ·        Role of transport in commerce ·        Modes of transport ·        Factors to consider in choosing an appropriate mode of transport ·        Meaning of delivery services ·        Importance of delivery services ·        Methods of delivery services ·        Documents and terms of delivery 10 9.1.08 Insurance ·        Meaning of insurance ·        Importance of insurance ·        Types of insurance ·        Principles of insurance ·        Procedures of effecting an insurance policy 12 9.1.09 Warehousing ·        Meaning of warehousing ·        Importance of warehousing ·        Essential features of a warehouse ·        Factors to consider when selecting a warehouse ·        Types of warehousing 8 9.1.10 Stock Exchange ·        Meaning of stock exchange ·        Common terms used in stock exchange ·        Functions of stock exchange 8 9.1.11 Role of Government in commerce ·        Reasons for government involvement and participation in commerce ·        Ways in which government regulates and participates in commercial activities 8 9.1.12 Emerging Trends and issues in Commerce ·        Emerging trends and issues in commerce ·        Challenges posed by the emerging issues and trends in commerce ·        Ways of coping with the challenges posed by the emerging trends and issues in commerce 8     TOTAL TIME 100  

BUSINESS CALCULATIONS AND STATISTICS KNEC SYLLABUS 9.1.1 Introduction This module unit is intended to equip the trainee with knowledge, skills and attitudes that will enable him/her use business calculations and statistical techniques in making simple business decisions in day to day operations. 9.1.2 GENERAL OBJECTIVES By the end of this module unit, the trainee should be able to: a) Appreciate use of business calculations and statistical techniques in business b) Understand various business computations leading to decisions c) Acquire necessary background for further mathematical treatment d) Appreciate the emerging trends and issues in statistical techniques   Module Unit Summary and Time Allocation Code Sub-module Units Contents Time (Hrs) 9.1.01 Basic arithmetic operations ·       arithmetic operations 4 9.1.02 Linear equations ·       simple linear equations ·       Process of solving business problems using linear equations 6 9.1.03 Ratios, rates, percentages, mixtures, proportions and allegations. ·        rates ·       comparison of quantities using ratios ·       fractions, decimals and percentages ·        problems involving mixtures ·       differentiating direct and inverse proportions ·        allegations 8 9.1.04 Discounts and commissions ·       types of discounts and commissions 4 9.1.05 Income tax and insurance ·        meaning of income tax ·        methods of computing income tax ·        meaning of insurance ·        methods of computing insurance 4 9.1.06 Profit and loss ·        distinction between profit and loss ·        distinction between margins and mark-ups ·        Turnover 4 9.1.07 Hire purchase ·        meaning of hire purchase ·        difference between hire purchase and cash price ·       procedure of solving problems involving hire purchase 4 9.1.08 Currency conversion ·        definition of currency ·        different currency rates ·       currency conversion methods 4 9.1.09 Series and sequence ·       definition of series and sequence ·       uses of series and sequence solving problems 8 9.1.10 Index numbers ·        basic concepts ·        uses of index numbers ·        types of index numbers ·       limitations of index numbers 6 9.1.11 Business calculus ·       basic concepts ·        differentiation ·       integration ·       Application of calculus in business 8 9.1.12 Introduction to statistics ·        meaning of the term statistics ·        purpose of statistics ·        uses of statistics ·        limitations of statistics 4 9.1.13 Collection of data ·        types of data ·        methods of data collection ·       sampling methods 4 9.1.14 Classification of data ·        meaning of classification of data ·        frequency distribution table ·        tabulation of data 4 9.1.15 Presentation of data ·       Methods of presenting data 4 9.1.16 Measures of central tendency ·        meaning of central tendency ·        types of central tendency ·        characteristics of central tendency ·        advantages and disadvantages 8 9.1.17 Measures of dispersion ·        meaning of measures of dispersion ·        types of measures of dispersion ·        characteristics of measures of of dispersion ·        advantages and disadvantages of measures of dispersion 10 9.1.18 Regression and correlation ·        basic concepts ·        regression analysis ·        correlation ·       Pearson product moment ·       spearman’s coefficient of rank correlation 8 9.1.19 Probability ·        basic concepts ·        rules of probability ·        types of events ·        decision trees ·        standard normal distribution 8 9.1.20 Financial mathematics ·        simple and compound interest ·        depreciation ·        annuities 2 9.1.21 Emerging trends and issues in business calculations ·        emerging trends and issues in business calculations and statistics ·       challenges posed by emerging trends and issues ·        coping with challenges posed by emerging trends and issues 4 TOTAL     120